Social Conflict

  1. Types
    1. Cognitive vs. Value
      1. Cognitive: disagree on the facts
      2. Value: disagree on the desired outcomes
    2. Unidimensional vs Multidimensional
      1. Unidimensional: single issue or single underlying issue
      2. Multidimensional: multiple issues (may be easier to solve)
  2. Strategies
    1. Contending: trying to impose one's preferred solution on the other party
    2. Yielding: lowering one's own aspirations and settling for less than one would have liked
    3. Problem Solving: pursuing an alternative that satisfies the aspirations of both sides.
    4. Withdrawing: choosing to leave the conflict (physically or psychologically); maybe removing self from relationship
    5. Inaction: doing nothing
    6. Note: Strategies may be genuine or tactical
  3. Interactions between strategies
    1. Contending by one party and anything else by other party usually leads to contending.
    2. Problem solving requires both parties to work.
  4. Sources of conflict
    1. Level of aspiration
      1. Self
        1. Perceived power
        2. Norms about levels of aspiration
        3. Social comparison (cf. Jahoda curve)
        4. Past achievement
      2. Perceived aspirations of others
        1. above list + stereotypes
    2. Perception of possible alternatives
    3. Social Norms about conflict
  5. Choice of strategy
    1. Dual Concern Model
      1. Self - concern about own outcomes
        1. physical/objective
        2. symbolic
        3. expected effect
      2. Other - concern about others' outcomes
        1. interpersonal bonds
        2. norms
        3. dependencies
    2. Perceived feasibility
      1. Perceived common ground
      2. Perceived power of self and other
  6. Contentious tactics
    1. Promises
    2. Threats
    3. Commitments
    4. Persuasive argumentation
    5. Ingratiation
    6. Coalition Formation
    7. Manipulation