Social Conflict
- Types
- Cognitive vs. Value
- Cognitive: disagree on the facts
- Value: disagree on the desired outcomes
- Unidimensional vs Multidimensional
- Unidimensional: single issue or single underlying issue
- Multidimensional: multiple issues (may be easier to solve)
- Strategies
- Contending: trying to impose one's preferred solution on the
other party
- Yielding: lowering one's own aspirations and settling for
less than one would have liked
- Problem Solving: pursuing an alternative that satisfies the
aspirations of both sides.
- Withdrawing: choosing to leave the conflict (physically or
psychologically); maybe removing self from relationship
- Inaction: doing nothing
- Note: Strategies may be genuine or tactical
- Interactions between strategies
- Contending by one party and anything else by other party usually
leads to contending.
- Problem solving requires both parties to work.
- Sources of conflict
- Level of aspiration
- Self
- Perceived power
- Norms about levels of aspiration
- Social comparison (cf. Jahoda curve)
- Past achievement
- Perceived aspirations of others
- above list + stereotypes
- Perception of possible alternatives
- Social Norms about conflict
- Choice of strategy
- Dual Concern Model
- Self - concern about own outcomes
- physical/objective
- symbolic
- expected effect
- Other - concern about others' outcomes
- interpersonal bonds
- norms
- dependencies
- Perceived feasibility
- Perceived common ground
- Perceived power of self and other
- Contentious tactics
- Promises
- Threats
- Commitments
- Persuasive argumentation
- Ingratiation
- Coalition Formation
- Manipulation