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Cable Television Help Information
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Basic Cable Information
- Each dorm room has at least one cable outlet.
- The outlets are generally placed underneath the desk in the room.
- Each dorm room has basic cable via Comcast.
- With an older television (as in our example below) you get channels 2 - 71. Among the channels you get are NBC, ABC, CBS, Fox, Discovery, CW, ESPN, C-SPAN, CNN, FOXNews, Nickelodeon, Disney, Cartoon Network, Comedy Central, MTV, VH1, and more!
- If you have a newer television with an HDTV (aka "ATSC") tuner, it will pick up some extra channels, including G4, MSNBC, Bloomberg, BIO, the Science Channel, and more (channels 98 and above). Unfortunately, if you have an older TV with an older analog (aka "NTSC") tuner you will not be able to pick up these channels
- To see the UO Comcast listings, we have a recent printout available here.
If you want to ensure you're looking at the latest info from our cable TV provider, Comcast, here's how to get the listings from their web site:
Open this URL: http://www.comcast.com/Customers/Clu/ChannelLineup.ashx. Fill out the form like we have it below: In "Street Addresss", enter University of Oregon . For ZIP code, enter 97403 . Click Submit
Once you see the listings, in the Select a package type: box at the top, select Digital Economy as shown here:
Please note, if you have an older television, you are only able to access Channels 2-71.
Unfortunately, we are not able to provide special packages such as sports packages, HBO, Showtime, Starz, etc. as add-on's to the basic package, as the CATV service is centrally provided.
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How to set up your cable box
- First, of course, you need a television. Along with this television you need a UHF Coaxial Cable.
- With the two ends of the cable, you will plug one end into the back of the television, and the other end into the wall jack. The wall jack is found under each desk in LLC and under one desk in Bean, Carson, Earl, and Hamilton. Wall jack location in Riley and Barnhart varies.
 
- Once the cable is plugged into your Television and the Wall Jack (see above), you can plug in and turn on your TV.
- Some TVs will automatically select what channels you can view, but others might not, making it difficult to find the channels you want to see, for information on setting up auto-tuning the channels, read on. Otherwise you should now be able to view channels 2 - 72.
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Auto Channel Set Up
*PLEASE NOTE*: ALL TELEVISIONS ARE DIFFERENT, THE FOLLOWING ARE GENERAL GUIDELINES THAT WILL HOPEFULLY POINT YOU IN THE CORRECT DIRECTION
- First off, you need to make sure your Television is on.
- On some TV's, especially larger ones, there will be a menu button on the front of the TV. On smaller TV's frequenly the setup functions only appear on the TV remote.
This small Television/DVD Player Combo has no menu button on the front...
But on it's remote it does. Look for a button on your remote that says either "Set Up" or "TV Menu" (or something similar)
- Once you find the menu button, press it. This is what the initial default menu looks like on our TV:
- On our TV, we select the symbol that resembles a television antenna. Your TV might simply say "Cable/Antenna Information" or "Select Source" something similar. Our TV shows the following after we select the antenna menu:
- On our menu, there is a TV/CATV option, which basically sets whether or not your channels to be default on your TV or on your Cable. Some TVs, if set on the TV option, will not automatically accept the cable hook up. Generally, you want this to "CATV" or "Cable" - note that f you have plugged in your TV and are able to view your channels already, do not worry about this setting (Skip to Step 6 below).
TV was our television's default setting. When set to TV, we don't see the cable channels.
Note we've changed it to "CATV" which is what lets our TV start seeing the cable channels.
- Go down to the AUTO CH MEMORY option on our TV, your TV will likely say something similar (maybe "Scan for channels"). The function tells the TV to look at each channel and program in all channels that have a TV signal.
- When you select the channel scan function ("AUTO CH MEMORY" on our TV) it'll start testing every channel for a TV signal. Here's a picture of what it looks like on our set when it's rolling through channels 15 through 20. This can take a while!
That's it! Your TV should have found all the active stations. Older sets will have picked up channels up to 72. Newer TV's will have also found channels beyond channel 72.
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Help Request Information
If you're still having problems connecting your TV and getting Cable TV working, a technically inclined individual on your dorm hall might be able to help navigate the (sometimes confusing) menu choices on your TV. Failing that, you may wish to contact us directly for some help. If so:
Please fill out the form below to open a trouble ticket with Network and Telecommunications Services. We will then contact you and try to assist in getting any issues resolved. Check your email a few minutes after you submit the form: there will be information sent to you on how you can update your case with more information. There is also some useful information on the best way to track the status of your case.
Please note we try to respond to trouble requests as quickly as possible, but frequently cannot provide same-day service due to other existing commitments.
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