Instructions for Telecommunications
Order Forms
Form 4k -- Digital Configuration for
the 9630 Set and
24 Button Expansion module
The 9630 is designed for a user who
wants/needs access to a digital display, access for up to 24 call
appearance/feature buttons, a built in headset jack (no longer need
adaptors or boxes) and a speaker phone. The optional module
adds 24 more call appearance/feature buttons.
The digital display will have 4 softkey buttons which allows you to perform specific functions. The
functions available and the corresponding softkey labels change according to the
screen displayed. These keys can not be programmed to other options.
These keys are Speed Dial, Log access, Options and Labels. Please
see your Telecom Representative for further information.
Standard Buttons
include:
- Hold Button -- places a line on
"hold"
- Transfer Button -- assists in
the connection link of transferring a call (either incoming or outgoing) to
another line and dropping the user out of the link.
- Conference Button -- assists in
the connecting link of a user with a call (either incoming or outgoing) to
another line and maintaining the link between all three parties.
- Drop Button -- associated with
ACD features, ignore it.
- Message Waiting Light for the
primary line is located above the Avaya logo at the top of the set.
- Message button is programmed to
dial into Audix to retrieve messages.
- Speaker: for the internal
speaker phone
- Mute: for muting the
speaker phone during a consultation.
-
Redial button dials
the last number you dialed.
-
Volume control
buttons are used to adjust speaker, handset, headset or ringer/button click
volume depending on which component is in use.
-
Headset button
activates a headset this connected to the 9630 headset jack.
Messages from Displays and their
meanings:
|
a= |
Information
on current call. May be from any OUS switch or passed through from QWEST trunk
lines. |
| b= |
The call you
are receiving is a coverage call from an extension that is either busy or in
use. |
| C= |
The call you
are receiving is a coverage call from an extension that has Permanent Send All
Calls coverage. |
| Cover |
The
extension you called is being answered either through coverage or by call pick
up (i.e. you will be answered by someone or Audix rather than the extension you
originally called). |
| d= |
The call you
are receiving is a coverage call from an extension that did not answer (or
caller used the Zero out option in Audix). |
| f= |
The call you
are receiving is to an extension that is forwarded to you. |
| Forward |
The
extension you called is forwarded somewhere else. |
| Hunt |
The
extension you called is busy and your call is hunting to the next available
line. |
| p= |
The call you
are receiving is being answered using "call pick up". |
| S= |
The call you
are receiving is a coverage call from an extension that has "Send All Calls"
activated. |
Filling out the Forms:
- To Add a new 9630 digital,
please submit Form 1a, Form 4k, and any other form related to the line (i.e.
call coverage, Audix, etc.). Check the Add box on Form 4k.
- To Change an existing 9630
digital, submit Form 4k. If other attributes of the line are also changing,
please attach other forms for those changes. Check the Change box on Form 4k.
- To Delete a 9630 digital, send
in Form 1a indicating the line to delete.
The first three buttons on the left
hand side are for the
primary line associated with the set. If it is a new number, please specify the
nn1, nn2, etc. associated with Form 1a. A set may have a maximum of four
(4) appearances of an extension. All appearances can be both incoming and
outgoing, or be restricted to just outgoing calls only.
The rest of the buttons on both the
set and the optional module can be
additional line appearances of the primary line, line appearances (like bridges)
of other lines or Optional Features.
Optional features include:
- ADL (Abbreviated Dialing List)
- Automatic Call Back
- ACD related buttons
- Call Forward
- Call Pick Up (for a call pick group)
- Consult
- Last number dialed
- Message Waiting Light (for an
Non-Primary line)
- Paging System related buttons
- PAD (Priority Abbreviated Dialing)
- Terminal Busy Light/AD button
- Transfer to Audix
- AD buttons that user can program for
personal use.
If you have any
questions, PLEASE feel free to call the Telecom Help Desk at 346-3198.
Form in PDF ver 7
WORD FORM
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