EUGENE CITY CODE - RENTAL HOUSING
www.eugene-or.gov


* How it works: To file a complaint with the city, tenants must first tell their landlords in writing about problems and give them 10 days to correct. If not corrected, a complaint must be in writing and may be filed in person or by mail or fax.

A person who files a complaint must be a party to the current rental agreement covering the property in question or an agent of the party.

A complaint must include:

  • Name of the person filing the complaint and, if different, the name of the affected tenant. Complaints may not be submitted anonymously;
  • Name of the owner or the owner’s agent;
  • Address of the dwelling unit;
  • Complete description of the alleged violation; and
  • A copy of the written notice that was sent by the tenant to the owner or the owner’s agent.

  • The city manager may enter the premises at reasonable times to inspect the premises, provided that if the premises is occupied, credentials must be presented to the occupant and entry requested. If the premises is unoccupied, the city manager must first make a reasonable effort to locate the owner, the owner’s agent, or other person having charge of control of the premises and request entry. If entry is refused by the owner, the city manager will have recourse to every remedy, including issuance of administrative search warrants. If entry is refused by the tenant, the complaint may be dismissed and the case closed. The city will provide 24-hour notice to the owner or owner’s agent prior to a scheduled inspection of the premises in order to afford them the opportunity to be present during the inspection.

    The city collects an annual fee of $10 per rental unit from landlords to cover the cost of inspections.

    8.425 Rental Housing - Standards
      (4) Weatherproofing.

        (a) Roof, exterior walls, windows and doors shall be maintained to prevent water leakage into living areas which may cause damage to the structure or its contents or may adversely affect the health of an occupant.

        (b) Repairs must be permanent rather than temporary and shall be through generally accepted construction methods.




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