15 March 2004. Excellence in delivery and productivity work group meeting Chemeketa Community College 16 March 2004

Partial list of participants: A number of documents were distributed in Draft form: See also materials provided to Academic Council
See also Legislative history at UO concerning COLLEGE HIGH program and history at Community colleges

What follow are my notes from the meeting. They are not normative and sometimes the attributions to speaker are incorrect. Caveat Emptor. PBG

GS Lot of hard work to create format for folks to understand. New format - whole category of thinking around retention. Deal with that topic right after presentation by Bob Turner.

DM We changed formats prior format was nice from global perspective but didn't have detail topics deserved. Self explanatory stand alones. Have drafts as that is what they are. New layout has 1-2 sentence description. Do not make prior assumptions. Brief listing of expected benefits. Number of beneficiaries - measurable outcomes - follow that by notes (general descriptor of what has been accomplished) and then costs, calendar, and greatest influences. Looking to build on where have successful pieces in place already.

GS Article in Oregonian - comments? DM Article in Sunday Oregonian. General tone of article was good. Some questionable data points. Need to work with Oregonian to come up with better understanding of students starting in CC who end up getting bachelors degree. JA Had extended conversation to try to explain dynamics to understand numbers. DM Had slant on data side. RN Concern for couching whole conversation in terms of degree completion -- community colleges have much broader charger. Lots of people are doing certificates or workforce training. Overall concern is larger mission is missed in article. DM Data 2000 students of 60000 doesn't count Linn Benton-OSU link or other links. Within OUS revisit admission codes to recapture those codes to get students who come through the program. Ongoing data problem with OUS. Make data much more transparent. LD Say is not "junior college system" they get it. Junior colleges are just feeders whereas community colleges have broader mission.

GC Support statewide student data system - collect data to make compelling case. Want to build support for community colleges and university systems.
 

Statewide Student Data System Page 1 and Page 2

Had good conversation 2 weeks ago. A bit more detailed version of perceived benefits. Centers around ability of students to come to CC or OUS better prepared. Get feed back at a much earlier stage in development at their preparation. Typically we do it now in senior year. Brightest kids get feedback all the way along. Especially those that don't see themselves as college track. Reach those student 10th or even 8th grade. Early signals that a student taking geometry in 8th grade is on right trajectory for college. Some admissions offices talk about pre audit feedback loops. Faster processing. End need for hand entry of data. Better feedback to high schools. Better feedback to community colleges as well - help curricular design how well students are prepared for OUS education.

Better prepared students will produce better retention and graduation rates. Academic preparation prior to college is one of the better indicators of college success. More will enroll because know are college ready. Placement issue. Expand TESSE to add more upper end questions, we have local placement efforts -- this may complement - provide one more piece of information. Help students do more self placement. Talk another 4-6000 students. Huge number of students. Half way there there -- EOU PSU and good community college participation with some high schools. Prototypes should be available May/June. Moving along. Just getting it scaled up.

GS. Lot of students taking transfer before taking. RN. Guess because is prototype -- any hard data or other state models show exactly how much this improves numbers. DM. Data from other states giving impact of increased college attendance and improved graduation rates.

Florida is moving that kind of data. Other states of Note. Ohio has post secondary information system. Iowa. All posted on web site. Think about prototype is Technology makes MBF. Only find out information on type of data actually transfer. Have to build the system in Oregon to actually follow the kind of data we really want. Will learn from individual campuses what is useful and what is an indicator or predictive. Life is easier the more the data system is linked. Creates greater efficiencies. Will realize those right away. Are a number of national reports - governor's association. Integrated data systems that link K-12 to post secondary. All encourage linked data systems. Leads to post secondary accountability. Does transfer of data cause retention? Could lead to greater sense of how to support students. GS If our contention is efficiency - characterize that. In what ways can we hold ourselves accountable. How can we identify barriers. Use it for students. Put some more detail. DM Add other category of measurable outcomes. SC - Governors report recommends this kind of data system. This is a big priority to K-12 and not just CC and OUS. LD Set up data system but not forcing it all into one model of delivery. Even within OUS have 7 versions of Banner. And CC have 17 different systems. Not a big lay on coming.

Look at costs at bottom pages - is only part of the costs. Work is proceeding on a translation template. Training costs are not included. This leverages the K-12 side investment in statewide system. As K-12 moves in their side designing for 161,000 students to have records. Want to link everything together. Leveraged off very large meeting. Expanded student self advising. This is the piece to the student level. WOU is already doing this.

This is still very high on the priority list. GR. It is important enough.

Dual enrollment framework Page 1 and Page 2

DM This is not to demand that every dual enrollment framework look and behave identically. LBCC and OSU vr Rogue CC and SOU are quite different. Find what activities, what components are necessary for systems to work well for the student. Need data systems to transfer data between campus. Anything but linear. Data piece is critically important. Principles of notification. One school won't change undergraduate requirements without notifying partnership. Need collegial approach to understanding changes that are ongoing. JBAC - also include private sectors. This is a framework to help agreements go forward that will be successful for the students. Have grid showing all agreements in place

Common Core Page 1, Page 2, Sample Outcomes, and Template

Discussed in February at LCC. Moved to one of looking at outcome based. Regardless of courses taken are prepared to take next step in academic development. OUS to CC and CC to OUS. Non-linear terms. Leads to better academic preparation. Avoid gaps in preparation and content. Students won't have to take the class again. Have confidence that the students are prepared to take next course in the sequence. Leads to an enhanced high school instruction. Exactly what the students need to be successful in college. JBAC will take the lead on this. Process that OUS faculty and academic leaders can get together to develop set of expected outcomes that work.

Bob Turner. How do dual enrollment and common core fit on priority list for different constituencies. DM Top priority for advisory group was data system followed closely by these two. Popular as well. But Data system was most popularly received. GS already have a lot under way - could build on. Create opportunities throughout the state. DM Writing and math curricular groups have done this for a number of years. That type of approach has been done. JM Two ways to do common core. Try to match course by course. Frankly hasn't been very successfully. As faculty move, courses change. Another way to be do this would be to look at transfer of academic majors. Ask bunch of chemists could agree on cluster of courses that have best fit. Might be able to get further with this approach - common core to move people towards major and graduation rather than to deal with general ed prior to a major. We can get into a lot of disagreements about whether there are are 2 or 3 courses but not so much disagreement on what it would take to get into a major. More of a fruitful discussion than to work on general ed. General ed is artifact of campus and history of making it work is not great.

Are solid articulation agreements. Core stuff seems harder than articulation agreements. We can do well course to course and when we don't we talk about it to each other. Sequence versus range of courses is problem for students. If could get to point where could solve the two. Choose sequences versus courses. Work is important to do both ends. Stronger alignment between curriculums. Students not quite there. Core of classes need to get somewhere. JA Unfortunately what has been done in 28 other states is to take a different approach. States have transferable general ed core use distributional model. What is being proposed by articulation committee is a bit different. An outcomes based model for model. In each of 5 disciplinary areas have outcome statements. Courses would follow that. Every institution would be able to specify what course or courses in any disciplinary area would lead to satisfaction of outcomes statewide. More complicated and involved process but which is more satisfying in terms of what expect students to achieve without getting messed up in individual institutions general ed requirements. Proposing something different to avoid the complications and simplistic. More satisfying.

JA. Go to proficiency model. Bring concept to fruition is nebulous. Have not even identified what the questions are yet. Did distribute general template - outcome statements for each area - develop courses that fulfill outcomes. JM Sounds reasonable. At WOU if let academics divide issue, do it quite finely. Move students move into English - have no sense of grammar. Require 2 courses. One in literature and one in grammar. Didn't help. Just slowed transfer down. Now looking at just 1. Duplicated time and time again with various pieces of general ed requirement. We would rather say either one of those and human beings can pick up other one. LD at what point do you get that assessment to properly place a student to be successful. In addition - set of student skills, knowledge, and experience. Broader than a check list. Those are issues that certain transfer students run into in their ability to respond to what is expected of them. DM We may end up having will be a combination of a lot of different people's thoughts - as long as focused on student's being better prepared. GR resonate with JM and LD's comments. Checklist have to be very careful with - easier buy in from faculty perspective. GS have we picked the appropriate next steps or process that would be student centered and make it more likely for students to be prepared. Move us toward common core? JA on a very general level. When JBAC was asked to estimate cost? Realized were trying to put number to process that doesn't exist. Process has to be developed that would lead to a desired outcome. I am not sure this is the process we should use. We should discuss what process to use before putting a process in place. RN. How does this jell with timeline given to put something together. GS. As a piece for legislature? I am not sure what is right question. How far away are we from having a clear idea of where we are and what process we need to get there. We should do this with some dispatch. Get from here to there in a short time frame? JA How big a process is this. This is a big deal. Talking in terms of 5 disciplinary areas. Bringing faculty from all post secondary institutions together to reach agreement on outcomes. That is a big job. Lots of areas. Lots of campuses. Lots of faculty in each area. More than likely demand to be included included in the process. BT this is the most critical piece of this. Politically and culturally and economically that we not be just putting out people that have rights stamps but right skills and ... This is a critical piece. This is quite difficult. Getting faculty together is like herding cats. This is a place at which faculty can be brought into faculty at an early stage. Not to be a turf battle. Not my course better than yours. Come to agreement on what is better for students. Faculty can give best insight into why students backtrack in the first place.

GS this is crucial to understanding. JM. Strategy to work it out in terms of a faster way to do this. Could we more quickly agree on kinds of skills for students to enter a major. Gives you leverage on general ed. Some lower division are more generalized than some others.

Average student when transferring issue is not about major. It is about other other courses took in process. Their issue is the general ed. Will that count. It works here. It won't work there. Advising students. Hardest what works in that form. How to get faculty and advisors and students. I took the courses and now I have to repeat x. Around outcomes. LD. Problem. Talk about transfer students. More often than not. Do not know what they want to major in. They jump and go to 4 year institution. CC turns out to be exploration grounds. Once at University can't get to point of declaring major. Common core is very difficult to come to agreement on. Don't get students through faster when they don't know what they want. Set of concepts all general ed concepts should have in hand in non major biology majors. One course is course to take if that is only biology course they are going to take. Concepts in that course can be taught in any one of a number of biology courses. Get concepts identified for each of these areas and then to have mechanism identified to see if those concepts were included. Whether that means 1 or 6 courses.

JR. could come up with concepts in biology, chemistry, and physics that everyone should have. Already articulated in our certified degrees. LD common core versus AAOT. Not end all to transfer. Whereas common core look to less than AAOT but none the less more useful - more mobile - can't get into my course better than your course. Conceptual - faculty want to be sure is what is gained conceptual understanding of what is conceptual and core to that discipline. BT. If focus on concepts that should minimize the course to course comparison. GS support to continue to work on this. Critical from student point of view. Features identified by JBAC. Framework to move us forward. But not clear what would the next steps?

Gather people in particular arenas. BT have not had much discussion about skills - perhaps a more difficult one to deal with. Proficiency. Encourage this process to have some interdisciplinary conversations. Cross cutting skills. Ability to write clearly and correctly applies to more than English classes. Probably 4-5 crosscutting skills. Set everyone could agree on.

GS look at 03/4 and 04/5 and presentation of steps. JA If design process GC state level meetings for faculty. LD need faculty participation in developing core competency. GS implement state level process for faculty in 04/5. JM had a few meeting where JBAC got to together with K-12 with professional facilitators would get some focus and get through it quickly. Could be done without much more cost and in as much time as were available. Could do it in 2-3 weekends could do it much more quickly. Could in fact commit ourselves to finite blocks of time and make good progress. SC have a lot of experience with AAOT there are standards established by national associations. Many states have gone route of common core. Lot of preliminary work should be done prior to people coming to together to make it much more efficient. Much more developed point. LD 2004/5 almost looks like we are starting from scratch. No need to start from scratch. Perhaps doesn't involve as much. DM can't mandate involvement on privates. Should welcome involvement. Don't have a lot of outflow from out institutions to private. Have some transfer from privates to OUS. Capacity of privates different from OUS.

In terms of sharing of data, financial aid, enrollment. Financial aid data, admissions and enrollment data. Some of other systems (EDI) can address the admissions and enrollment data sharing. Was never assumed everyone would have an agreement with everyone. Some are naturals and some are not. Everyone will have the capability of EDI but not everyone will have to do it. How to leverage where most students go back and forth. Two different legal agreements for financial aid. First is memorandum of understanding. Financial aid offices also have to sign agreement that meets fed requirements. Have standard template consortium that any institution could sign so current enrollment counts. Template out on web site but so much disagreement that it never got off the ground. So for this proposal to be implemented the statewide consortium agreement would have to be into place. (Financial aid director at OUS). Some technical things that have to be done to transfer credits to count financial aid.

Transfer and accelerated learning incentive scholarships Page 1 and Page 2

The primary goal of this is to ensure every Oregon High school student has the opportunity to take an accelerated course (AP, International Baccalaureate, etc.). All students have much more rigorous courses and have opportunity to take advanced courses and earn high school credit. That is big picture - all students have that opportunity. Perhaps take accelerated courses as requirement for graduation. All kinds of logistics. Middle college, Collage AP, IB, concerns are small or rural courses. Perhaps online becomes way to fill-in those gaps. Consortia agreements. How do we provide that level of opportunity. Is round table on May 25. Capitol center in Beaverton. What would need to be done to make that a reality. GR. Example of South Eugene. That is a wonderful example. Lot of AP courses being cut back. Students not in IH at South are not guaranteed AP courses. Budget cuts are affecting. High schools can't support what they currently have. DM. Have small grant in state to provide new opportunities for AP courses for low income students. Create online courses. College now. Once up and running help fill some gaps. GR fill small gaps. DM message we send makes it more difficult for high school to cut classes. This is not such an easy no pain cut. Allow high schools to do more cutting without dealing with ramifications. GR. Add a voice for support for those classes, it is appropriate for us to be doing that. BT. This is one place that providing greater financial support can be done at pre-post secondary level. Partially compensate for cuts. LD study of AP and IB, percentage of students that come to OUS institutions is less than than others. Those are higher caliber students that are going out of state. Where are we investing for Oregon students that impact OUS. High schools are concerned more about drop out rates for high schools than they are for getting folks college credits. GS. Balance. Superintendents are trying to hit both. DM that is part of some of their strategies for reducing dropouts is to bring up expectations. Lots are bored. GS connection with acceleration curriculum. High school courses lead to university. Draw more students into OUS system. M

Partnership - confederation of Oregon school administrators. Work with school leaders directors. IB north america - 17 programs in the state. Another area is engagement of faculty in this effort. Need to be involved with working with teachers who are giving college level offerings in high school. When teacher offering college level work is connection to college to ensure it is really preparatory course.

GS Early options - running start (like Washington does). Running start provides high school student the college credit at the college. Throughout the state. Funding for it. Make sure arguing. Stop fighting over the students. Students should have access to get running start. Students can get into them. Money follows the students. Very successful. Do we want to duplicate it in Oregon. BT do you have information? LG Financial implications - resource implications. DM tuition savings - when go to 2/4 to get courses paid by state. No out of pocket cost to student. Saves 40,000,000 tuition savings to family of students. Washington justifies savings to family. But does involve loss for K-12. Here the early options - problem is revenue loss to K-12. How to fund without loss of resources.

RN: Student bill of rights to fund options. Battles come from loss of money to K-12. Amount of funding that goes to CC without CC losing funding. Type of students. Liability issues on account of age. Expanded options or student bill or rights has political stigma. Serious lines drawn between supports and non-supports. If we come forward without addressing that, people will say why not. LD if state has not been able to pay for students we have now, where does that money come from. Fixed pot of money has to come from somewhere. Who gets the dollars and who gets the dollars taken way. DM don't want to lose sight of sight of what follows. Get past some of the funding of politics. Can't lead with running start. GM perhaps there is a prototype can try it out. Agreement for funding. LD Do something with duck link. GS keep it in scheme of things.

On-line education Page 1 and Page 2

is a subset of distance education. Also has high school completion courses. Way to help with cuts in budget for high schools. A bit more common. Benefits include increased access. More and more students are taking these to supplement our traditional courses. At SOU 70% had received credits in a non-traditional matter. Lots were AP but a lot of it was online. Menu driven. GS key strategy is to expand into gaps with resources for additional training. Some courses are less costly. Others are too prohibitive. LD not sure cost is equivalent to traditional lecture style.

Not much extra capacity. Have some capacity is certificate in certain places. Everything else has low capacity. Going through stuff. Biggest stuff are writing and math. Those fill up the fastest. Could fill 25 writing sections would add and fill. Could fill 6-10 math sections - offer and fill. Capacity on line. Part of it is instructors. How much can put online. Balance online with rest of delivery. Many more classes on line than would want for balance. Stop writing classes about 20 writing classes ago. Now at point on how far go. Part of it is faculty. How far out do you go? Writing 121 or do you say have to balance Writing 121 with other things you are doing. JM we can't go into high tech front loading any more than we can -- have capacity in terms of terms of instructors. Math 095 biggest math instruction. LD look at outcomes there a lot. Writing faculty at UO would not go down that route given outcomes at other programs. JM. Other disciplines have capacity would be very interested in. GS need to put some of data about effectiveness in an available fashion so people can see how it has worked. That is critical. Some best practices. Some faculty do both. Do in class and on on line. On line class students out perform in class. Extremely effective. Example second languages. Spanish. Types of programs for online fit for accelerated high schools. JM do ASL classes at masters level. Can probably do it with other things.

Presentation by Bob Turner, Vice President (2004)  IFS

describe program in biology department at WOU for a number of years. Two preludes. Don't mean to imply this is a magic formula or we are the only place are doing this. And Bob's experience is not limited to WOU. Have taught at places counter places to Reed, at CC, at medical schools. Name of program Peer led team learning. NSF initiative exists at 79 institutions and some of OUS and privates. This is focussed on math and science education. URL http://www.sci.ccny.cuny.edu/~chemwksp/index.html.

Three term biology course for science majors. Goal of PLTL to improve student success, material mastery, and retention. Text is $125 text used by lots of places for majors. Important component is first year sequence team taught by 2 instructors each quarter so 6/7 faculty get involved. Workshops are 1 credit P/NP and grade based on active participation. Only open to students enrolled. Led by peers -- upper division biology students -- on day training program. Peer leaders meet with students. Methodology is organized review with some guiding principles. Each student buys into being responsible for other students. Peer leaders give no answers - lead students to discover answers. Peer leaders select specific content - and meet with instructors once an hour. No mandatory format - workshop leaders - collaborative learning. Students are to work actively together. Devote a lot of time to get students to take ownership of their own learning. The students are asked to being accountable to peers. During first 3 weeks put a lot of emphasis on study skills and minimum emphasis on content.

Taking notes, going through materials. Simulations are meant to get students to see they are responsible for their own academic success. In contrast to just being another content driven study hall, we know we are going to get students that have diverse set of concepts about what need to succeed. Adequacy set of skill set. Main emphasis of first 2-3 weeks is to get them up to speed on what they really will need.

In addition to getting students to taking responsibility. Metacognition about own progress. Step outside process and ask them to see what they are doing. Ask are they really contributing to team success. Not our place to tell a student this is where ought to be. But can ask student to ask themselves that question. Success or failure can be studied using exam grades, retention, and end of course surveys. Grade are higher, tend to maintain GPA, retention is 10% higher. Without PLTL in first term, 74% and 42%. With PLTL in first term 77% and 63% continue to 3rd term. Significant effect on retention through first 3 terms. End of terms. Not diverse population. PLTL is send as increasing time spent on course work. Increasing their ability to keep up. Understand content better. Etc.

I am confident positively impact retention. Submit has potential -- cost effective way to increase retention. Pay peer students. DM How many peer students. JT Pay $7/hour. Number peer students is function of upper division students. Ranges from 2-8 per term. It is essential that peer tutors buy into this format. What is measure of peer tutor's effectiveness is how do 3 quarter. This format has been going since F00. Trying different things with this course for several years. GS. People have asked why retention strategies have not been addressed. That is something the OSU measures themselves on. LD our trigs and figs - getting involved in small groups. Operated in different model. Accomplishes some of same outcomes. Most institutions have some activity of some kind with some of same principles. Not one size fits all. GS lots of support activities for entering freshmen. What are programs for entering students. BT More experience with post secondary that students (transfer have). Sort of approach where is supplement to a course. Gives faculty a bit more comfort with Better aspect of MBF. Turning out students who have mastery of content and skills. As a biologist, I have the luxury of having standards imposed by professional schools and graduate schools. I can't tell a student you are doing fine if you can't meet standards.

Student Retention Page 1 and Page 2

send Dave any thoughts you have about getting at heart of best practices replicated. Variety of programs available to students on every campus - with 34% having not met high school benchmark in math - clearly in classes where will need help. SC have system wide retention work group. All of campuses had retention activities. Would be timely to inventory landscape to identify best practices. Raise consciousness of best practices relative to retention. Bob. Have you looked at comparative retention in peer led sequence as opposed to other seqsequences as opposed to non? BT End of career exam administer ETS exam to all students leaving program. Have not had capability to look at that data. Now will have capability to look at issue of how students who went through our do relative to students who went through other sequences.

Transfer and also scholarships to support. LD both have resource implications that are difficult to program out. Without understanding some of those it is difficult. Who pays. Who pays. Who benefits. Where does it come from.
 

Incentives Page 1 and Page 2

On scholarships - perhaps that should to to ASSET group. Another funding stream. Incentive piece. LD How Ram model operates. That goes over to that group. LD Model at Florida or North Carolina - freshman scholarships -- programed certain number for fresh, sophomore, junior, senior. They found where efficiency of scholarships was less than giving everyone 4 years as a Freshman than seeing if they were going to be a continuing student. Really helped them who are we really betting on. Thinking beyond how we allocate scholarships other creative ways to use those more productively for MBF model. GS set of folks that we could suggest that would spend some time thinking about it. JM would improve retention entirely. It is money that is the problem. Need based not merit based for the endowment.

Enrollment management part. Ann Levitt (UO) could help a lot. Cathy Campbell at Chemeketa.

Five key concepts to moving forward. That is what you want agreement on Data System, Dual Enrollment, Common Core, On line, Retention and advising. The others take to access. We get students who are extending their time by taking courses they don't need to take and not taking courses they need to take owing to advising problems. 


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