DRAFT PAPER: DO NOT CITE
WITHOUT PERMISSION OF AUTHOR(S)
Tactical Innovation at the Point of Consumption:
Workers and Consumers in the Antisweatshop Movement
Michael
Dreiling
Department of
Sociology
1291 University
of Oregon
Eugene, OR
97403
541-345-7621
&
Department of
Sociology
1291 University
of Oregon
Eugene, OR
97403
Our research examines the development of political alliances
that use the power of consumers to expand worker rights and improve the
conditions of production in the global economy. Whether it is a boycott of brand names or demands to restrict
University licensing contracts with apparel products manufacturers, the
evolution of strategies that utilize leverage at the 'point of consumption'
serve to link student, consumer, and community activists to labor
organizations, both at home and abroad.
We examine four carefully selected cases where labor rights advocates in
the U.S.A. used boycotts or other consumer-based strategies to influence
working conditions in sweatshops abroad.
Our cases were selected for their historical timing, significance, and
extent of involvement of a broad range of movement organizations. Allies at the “point of consumption,” we contend, are important
fixtures for the advance of worker organization and rights globally. Like
the support provided by progressive era, middle class suffragists to the mass
strikes and struggles of working class immigrant women following the tragic
Triangle Factory fire in 1911, today’s struggle against the sweatshop may
involve a cross class alliance that is also global in scope.
Introduction:
By all measures, the American consumer has the most voracious
appetite in the world. Between 1980 and 2000, American consumers spent
trillions of dollars on products and services. Over $160 billion are
spent annually in the U.S.A. on apparel products alone (Howard 1997). Workers
plugged into a complex network linking geographically diffuse multinational
corporations and international labor markets produce these garments, like an
ever-growing portion of all products and services. Across industry after
industry, major corporate name brands, from Nike, Ford and the Gap to Starbucks
and Sprint spread their economic activities across the globe and in the process
give form to what is generally referred to as ‘globalization’. Untold
numbers of workers are involved in extracting and refining raw materials,
producing products across multiple industrial sectors, delivering commodities,
disposing the waste of commodity production and consumption, and communicating
via information channels stretching between peoples and communities the world
over. Above it all, corporations and subcontractors pinch and squeeze economies
at an ever-tightening cost margin, seeking to cut costs, expand market share
and boost profit margins. For the apparel sector, the sweatshop and its
notoriously miserable labor conditions are but one consequence of the
cost-cutting behavior of these global corporations in a deregulated world (See
Piore 1997). Yet the image associated with the consumption of most commodities
in no way reveals the faces of those involved in producing (or disposing of)
the product. In the case of apparel production, the images of fashion
hardly reflect the inhumane work and living conditions faced by millions of
mostly female garment workers. Mystified by social, physical and cultural
distances, the origins of consumer products as well as the labor conditions
under which they are produced remain far from clear.
Added to these complex and obscure phenomena is yet another layer
of activity obfuscating the web of human activity involved in the production,
distribution and disposal of commodities: mass
commercial advertising. Over $50,000,000,000 is spent annually on
advertising in the U.S.A. alone. To put this in perspective, the federal
government allocated approximately $37 billion to all public education in 1999.
Every day roughly 3000 commercial messages flirt with the consciousness and
symbolic horizon of each individual in America (Business Week 1991).
Leslie Savan (1995: 1) estimated “16,000 ads flicker across an individual’s
consciousness daily.” On the conservative side, this means that an
estimated “12 billion display ads, 3 million radio commercials and more than
200,000 TV commercials are dumped into North America’s collective unconscious”
per day (Lasn 1999:19).
How do people develop the political and cultural tools to uncover
and expose an otherwise invisible realm of commodity production? How, in
particular, do consumers discover the “sweat” behind the fashionable images of
garments and in the process fight for workers rights globally? Our paper
investigates this question by exploring the changing political alliances and
strategies of labor rights advocates at the “point of consumption” in the
1990s.
Our paper examines the development of political alliances against
sweatshops that use the power of consumers to expand worker rights and improve
the conditions of production in the global economy. We explore four
important cases where worker and consumer-oriented activists mobilized a
concerted effort. Two important contributions are made with this work.
First, we provide an empirical account of the movement. Secondly, our
analysis sheds light on three major analytical concerns: the
interorganizational structure of worker-consumer alliances, the extent to which
these alliances represent a coalescence between working and middle class
political forces, and the significance of the “point of consumption” in an age
where globalization and hyper-materialism mask the conditions of production at
home and abroad. Our analysis and suggestions parallel those of many
seasoned activists who acknowledge the growing importance of linking the point
of consumption to the “point of production”, i.e. consumers and workers, in
order to build both organizational strength and moral authority in a global
struggle for democracy, equity and freedom.
We hope to maintain a sense of the global significance of this
work as well as to discover some concrete political dynamics of the
contemporary anti-sweatshop movement. Specifically, we explore the
evolution of and ingredients to a movement that has strategically challenged –
with the hope of expanding worker rights globally – the brand names of popular
fashion and exposed apparel manufacturers as sweatshop “rats.”[1]
The various campaigns associated with this movement have targeted the “image”
of apparel products in order to reveal beneath the opulent images of fashion an
inhumane exploitation of workers. Furthermore, we identify the way in
which labor-consumer-based activism is oriented toward demystifying the
commodity and improving international
labor rights. The movement activism
behind these efforts, we observe, are self-consciously evolving toward a goal
of shaping not only how consumer goods are made
but perceived.
Behind the Image: The
Political Economy of International Apparel Production
Sixty-percent of all garments sold in the US are imported, mostly
from Asian countries, followed by Latin American and Caribbean countries (Ross
1997). In 1980, just 20 years ago, 70 percent of all apparel purchased in
the U.S. was produced domestically (Kernaghan 1997). Today, production in
the apparel industry is a truly global affair. In fact, no other industry
exemplifies the apparel sector in conjuring the image of globalization.
Competition is intense among the tens of thousands of global contractors
seeking markets through the large retail chains and corporate name
brands. Highly mobile factories in search of the lowest wage seek to
expand their profit margins amid the squeeze between the high-profit demands of
global retailers and the constraints of local labor markets. Throughout
the world, companies in hundreds of countries actively export apparel products
to a few importing countries. Driven by the retail giants of the world,
the fates of millions of workers across the globe are sealed by the command
exercised by corporations like Wal-Mart over the internal markets of rich
importing countries.
Large-scale forces that undermined the post-world war II “accord”
between apparel sector unions and garment manufacturers in the U.S. establish
the structural background under which the global sweatshop thrives. The first
indicator of global restructuring in this industry is in the shift of apparel
manufacturing jobs from industrial countries of the global North to the global
South. In the decade of the 1980s alone, over 850,000 apparel
manufacturing jobs were lost in the industrial North, most of which occurred in
the U.S. while a roughly equivalent number of apparel sector jobs were created
in the developing world, mostly Asia and the Caribbean (Mandle 2000). It
was during this period that apparel unions in the rich countries experienced
radical membership hemorrhage. In 1969, the largest apparel union, the
International Ladies Garment Workers Union (ILGWU), had a membership of
457,000. By the time the ILGWU merged with the Amalgamated Clothing and
Textile Workers Union in 1995, their membership was less than 200,000 (Ross
1997).
At the same time, the U.S. government, through various
international aid and regional development programs, began funneling billions
of dollars into the development of “investment friendly” export processing
zones and industrial parks throughout the Caribbean and Central America.
These efforts were buttressed by the structural adjustment policies of
international financial institutions, such as the International Monetary Fund,
that pressed an export-oriented framework on third world economies while also
emphasizing cuts in social spending, fiscal austerity, and macro-economic
deregulation. Coincidentally, many developing countries shifted national
economic policy away from import substitution industrialization and toward an
export-oriented model of development, also encouraged by U.S. trade policy.[2]
During the 1980s, the precursor to NAFTA and the FTAA were developed under
Reagan. The Caribbean Basin Initiative opened investment in the islands while
also encouraging the reorganization of those island-economies to serve as
export platforms for U.S.-based multinationals. At the same time, political and
military conflicts in Central America sought to contain leftist movements and
consolidate “investor friendly” nations in the region, presaging the expansion
of export processing zones throughout Guatemala, El Salvador, Honduras and more
recently, Nicaragua. It was these arrangements that brought workers from
the devastated rural sectors of these countries to the expanding industrial
parks that produce goods for U.S.-based and other foreign corporations.
In sum, as one seasoned activist put it, the U.S. role in the region “went from
small scale wars fought with guns to large scale economic wars fought with the
dollar.”[3]
The stabilization of authoritarian regimes after the regional
wars, first in Asia and then in Central America, created the political institutions
that readily succumbed to the pressures of international financial institutions
and multinational corporations. Moreover, many authoritarian regimes,
from Indonesia, Burma, and the Philippines to Honduras, El Salvador and
Guatemala, all worked closely to ensure that the export processing platforms
would operate free from independently organized labor unions.
Massive rural migration and economic desperation following the violence and
civil wars that struck so many of these countries insured a regular supply of
labor.
The role of U.S. military intervention and support for rightist
authoritarian regimes, it is important to recall, was part of a larger,
concerted anti-communist strategy directed at much of the Third world.
Part of that effort, ironically, involved U.S. labor, the American Federation
of Labor-Congress of Industrial Organizations (AFL-CIO). As part of a larger
strategy that entranced the leaders of the largest unions in the U.S. during
WWII and throughout much of the Cold War, the AFL-CIO purged its own radicals
and developed a working relationship with the State Department to orchestrate
the American Institute for Free Labor Development (See Sims 1992). The
AIFLD merged the worst practices of business unionism in the U.S. with the CIA
and U.S. government Cold War agenda.[4]
These efforts systematically undermined independent and left wing labor unions
in many parts of the world. The anticommunist ideologies and practices of the
AIFLD, by undermining the development of international labor solidarity based
on democratic, social unionism, contributed to the exploitation of already
vulnerable workers in the labor markets of many Third world countries.
Ironically, the AIFLD’s help in creating highly oppressive labor
conditions, along with U.S. government support of rightist authoritarian
regimes, proved highly attractive to U.S. corporations seeking a “friendly
investment climate” where extremely low labor costs and malleable workforces
are virtually guaranteed. U.S. apparel manufacturing investments skyrocketed,
moving billions of dollars in capital to the Caribbean and Central America each
year for two decades. Meanwhile, between 1979 and 1992, an average of
41,400 textile and apparel jobs were lost each year in the U.S. with U.S. apparel
employment falling nearly 20 percent and real wages in that industry falling 17
percent (Kernaghan 1997). Today, the average garment worker in the U.S.
earns less in real wages than in 1955. While U.S. apparel unions
responded with a ‘Buy American’ campaign, U.S. corporations eagerly sought to
boost their profit margins with cheap labor in new investor friendly export
processing zones, accelerating disinvestments from U.S.-based apparel
manufacture (See Frank 1999). Shooting themselves in the foot, the
business union leaders in the ILGWU and other AFL-CIO unions promoted a ‘Buy
American’ campaign in response to the rise in imports from the very countries
where U.S. manufacturers were moving. Pitching country against country,
workers and their unions were placed under the thumb of cost-cutting investors
who seek to attract the lowest bid for sewing clothes (or other
products). Reinforcing this situation is a repressive political system, a
desperately hungry, land-displaced populace, a very weak or non-existent
independent labor movement, and the competitive pressures of the
industry.
It is in this context that the morally repugnant sweatshop is
replicated on a vast, global scale. Squeezed beneath it all are the
workers – mostly young women, mostly subordinate ethnic groups in the various
countries, mostly non-unionized. Labor repressive governments, authoritarian
management styles, the ruthless demands for greater profit and market share by
the mass retailers, and ever-shifting advertising-driven tastes of consumers,
make for extremely hostile environments for workers. The National Labor
Committee (1997), for example, reported a common dilemma faced by sweatshop
workers the world over. Located in a U.S. government financed, duty free “Industrial
Park,” workers at L.V. Myles sewed Pocahantas shirts for Disney. Their
average daily wage amounted to less than $2.30. The cost for
transportation into and out of the “Park” cost about $.37 per day. The average
cost for two very modest “meals” per day was $1.22. After these expenses,
workers took home about $.70 per full day of work. About 50 shirts were
assembled by each worker each day, selling for nearly $11.00 a piece at
Wal-Mart, meaning that the worker, making less than $2.30 per day produced shirts
grossing $550 in the U.S.
So comes the sweatshop. Sweatshops exist to “minimize the cost of labor by whatever means necessary, to appropriate every penny of value” (Howard 1997:156). A recent case cited by Howard (1997) in Honduras highlights this cost-cutting imperative of the sweatshop. In 1996, sweatshop workers sewing shirts for Wal-Mart, paid at $.20/hour, were found to have been imported from Bangladesh. These workers, living as indentured workers – like the El Monte Thai workers found under slave conditions in California in 1995 – earned a few pennies per hour less than the typical Honduran worker found throughout the export zone did. Why import Bangladeshi workers to Honduras? As in the 19th century, so it is now, “the difference between cheap and cheaper labor… is the organizing principle of the sweatshop” (ibid 156).
New Political Opportunities
for Unveiling the Sweatshop
The Role of Image in Apparel
Markets: Fashion and
Today, unlike 30 years ago, the top 40 retail firms control approximately
80% of the U.S. apparel market (Ross 1997). As Frundt (1999) points out,
this makes the garment industry particularly vulnerable to bad publicity and
consumer boycotts. Walmart’s reaction to a 1992 Dateline story is a case in point. There the exposure of Wal-Mart’s
widespread use of child labor in their contracted sweatshops embarrassed a
company that touted a “Buy American” image (See Frank 1999). The public
relations efforts by Wal-Mart and many of its allied merchandisers revealed a
desperate attempt to uphold a positive “American” image of consuming at
Wal-Mart and reel in the image of a profiteering Walton family. A few
years later, the revelation that the Kathy Lee Gifford line at Wal-Mart was
made under grossly exploitive sweatshop conditions aroused an even deeper PR
backlash by Wal-Mart to the damage inflicted on Wal-Mart’s image and clothing
retailers more generally.
It is in these types of campaigns that activists appeal to public
sympathies, arousing a moral distaste for the practices of sweatshop
production. Much of the power in the term “sweatshop” is drawn from its
century-old association with images of child labor, exploitation of young
women, and the brutal authority of sweatshop managers. In this way, the
reservoir of meaning about sweatshops offers a potent historical and cultural
legacy for use by labor rights activists. Activists can appropriate this
cultural legacy as a resource to frame contemporary anti-sweatshop activism and
build support for labor rights. Moreover, the cultural associations can
be easily resurrected in the context of modern day sweatshop production.
Images of young women and children cast against the backdrop of large factories
and shantytowns in the third world reveal a pervasive and disturbing presence
of inhumane work conditions. Moreover, when contrasted with the images of
fashion – often eroticized and sexualized – the concept of sweatshop inverts these meanings by conveying an
image of gendered exploitation.
These moral concerns over the sweatshop, survey results reveal,
are not limited to a narrow band of the population either. In November 1995,
researchers at Marymount University in Arlington, Virginia, found that “78
percent of U.S. consumers would avoid retailers if they knew they were dealing
in sweatshop goods. Nor is this just talk. Seventy-five percent of
the working poor (families earning only $15,000 a year or less) said they would
dig into their pockets and pay $1.00 more for a $20 garment to be sure that it
was not made in a sweatshop” (National Labor Committee 1996: 1).
In sum, the moral and gendered language of the “sweatshop” may betray the fetish over fashion, undermining the full effect of multi-million dollar corporate marketing campaigns. Contemporary production, distribution and marketing of apparel products thus hold within it a contradiction that may be utilized by anti-sweatshop activists. Ultimately, these conditions create an image-dependent market vulnerable to movement strategies aimed at the point of consumption.
Unions, Human Rights and
Students
As the ILGWU and ACTWU declined in membership, new strategies begin to emerge as the AFL-CIO and many of its affiliated unions – mostly business unions – began to flirt with aspects of social unionism. Practices consonant with the concept of social unionism reflect a greater willingness to forge non-labor alliances, to develop internationalist agendas, and engage in non-conventional political practices. Bonacich (2001) examines the development of new strategies among unionists and worker rights advocates in the L.A. garment sector. Among these strategies are corporate campaigns, community organizing, and the creation of workers centers that offer numerous services to aid workers, irrespective of union membership. These strategies developed by workers and workers’ rights advocates in the L.A. garment sector are not purely a local affair: the main apparel sector union in the U.S., UNITE! is the product of a 1995 merger between ACTWU and the ILGWU. UNITE! has deliberately set course for a more activist unionism both within the U.S. and abroad. These developments within the U.S. labor movement, and apparel unions in particular, coincided with changes in middle class human rights activism in Central America.
As the civil wars subsided in Central America in the late 1980s
and early 1990s, many human rights groups shifted their energies to the
conditions faced by workers in the growing maquila
sectors of the region. Along these lines, labor rights organizations
formed, such as the Campaign for Labor Rights, to work with unions and other
human rights groups. The battle over NAFTA expanded labor’s alliance base
and brought new constituencies into the struggle for global economic
justice. The student left, progressive religious organizations, some
left-leaning environmentalists, and human rights activists all found areas of
increasingly common concern in the intersection of labor rights and the global
movement of corporations. These new alliance structures opened opportunities
to advance strategies against sweatshops (and other issues involving economic
globalization) at both the point of production and point of consumption.
Worker and Consumer Alliances in the Anti-Sweatshop
Movement
In this paper, we analyze four cases where worker and consumer alliances in the
apparel industry challenged sweatshops during the 1990s. We do this using
a wide range of data, including in-depth interview, newsletters, newspaper
articles and other primary and secondary sources. Leaders of labor unions
and labor and human rights groups were interviewed, including people from
UNITE, USLEAP, NLC, and USASS. In all, 8 interviews were conducted in person
and by phone between Feburary 2001 and April 2001. Our sources enabled us to
reconstruct the history for each case and make comparisons across the cases on
salient dimensions. The interviews were
somewhat informal, with a few standardized, structured questions aimed at
ascertaining The selection of cases for
this study was done with an eye for capturing both real historical developments
and posing analytically useful contrasts. Our
depiction of the four cases outlines a brief history of each campaign and its
significance to a broader movement that aims to expose injustices in sweatshops
and build alliances to advance worker rights globally. Each of the cases examined in
this paper offer an important window into labor movement strategies that use
the power of the “consumer” to strengthen international labor rights and unveil
the conditions of sweatshop production. Our definition of the consumer, and the
point of consumption, is broader than the typical use of that term: we consider
consumption as both an institutional action as well as a behavior of
individuals. Movement strategies that
focus on the point of consumption thus target not only individual consumers,
but the institutions that mediate the consumption act. Figure One summarizes our four cases and the
main actors involved in the study.
Figure 1: Depicts each case, alliances, target and opposition in the antisweatshop movement.
|
Case |
Workers |
Allies |
Consumer/Target |
Opponents |
|
PVH |
UNITE PVH Workers |
US/GLEP CALC Human Rights Watch CISCAP |
US Consumer PVH Retail Outlets |
PVH Apparel Industry |
|
GAP |
UNITE Gap Workers Unions |
Global Exchange Religious Groups ALC |
US Consumer/ Gap Retail Outlets Gap Corporate |
GAP |
|
Universities |
UNITE |
USAS Labor Groups |
University Purchasing/ Bookstores |
FLA Apparel and Shoe Industry |
|
Cities |
UNITE AFSCME Labor Council |
City Council Mid-Class Constituency |
City Government Procurement |
Non-Union Industry Mayor’s Office |
From Shop Floor to Department Store: Advancing workers
rights at Phillips Van Heusen
Globalization has presented great difficulties for labor organizing and
signaled the need for international solidarity and communication in advancing
workers rights. As the apparel industry moved south and retail apparel
stores concentrated their holdings and coordinated their political efforts to
promote “friendly investment climates” abroad, the labor rights movement has
responded by changing their tactics and allies to combat these political and
economic ills. The struggle at a Guatemalan Phillips Van Heusen plant
demonstrates the challenges and possibilities faced as labor explored new approaches
to worker rights at home and abroad. In this case, success came only after
efforts were coordinated between workers, consumers and human rights activists
in a stride toward international labor
solidarity. This case also illustrates
a shift in tactics and structure of US apparel unions. As capital began freely crossing borders,
the business union model proved especially inept at advancing worker rights as
textile unions like ACTWU and ILGLU were clearly fighting a losing battle. A change in union tactics, signaled by ACTWU
and ILGLU merger into UNITE, focused attention on transnational solidarity
efforts in advancing worker rights, both in the US and abroad. This change is exemplified in UNITE’s
joining forces with other worker rights groups in the PVH campaign.
Guatemala is a very popular country for the apparel industry to locate
factories; it features a very disciplined workforce in a political economic
climate of low wages, minimal taxes and a government very cooperative with the
needs and interests of factory owners (Armbruster, 1997; Frundt and Peterson,
1992). As neoliberal reforms of structural adjustment, trade
liberalization and draconian economic and governmental reforms took hold,
Guatemala became ripe for the setting up of free trade maquilas. Phillips Van Heusen (PVH) contracts with hundreds of
suppliers in dozens of countries (Elevenson-Estrada and Frundt 1995). After
years of sweatshop abuses in the maquiladoras
of Central America, the workers at a factory owned by a PVH approached US LEAP
(then USGLEP) for ideas on organizing workers at PVH maquila plants in 1991. Shortly after the PVH workers began
to organize into a union, the corporation responded with a swift and powerful
anti-union campaign (Peterson, 1992; Armbruster, 1997). Management’s
tactics included targeting and bribing, firing, intimidating and otherwise
punishing union leaders and supporters. Despite the barrage of anti-union
tactics and difficult legal challenges, the union persisted, meeting all government
requirements for union recognition in 1992. Even though winning the legal
requirements for recognition, PVH faced no legal recourse for failing to
acknowledge the union and refusing to bargain with the workers. Though
PVH was able to crush the fledgling union’s earlier actions, a larger, more
coordinated effort was brewing with help from international labor groups in the
North (USLEAP, 1999).
A second drive began on Labor Day (US), in 1996 with advice from UNITE and
under the direction of USGLEP. The PVH union, USLEAP, and UNITE developed
a brand new "coordinated crossborder organizing model." This
model was a coordinated labor-organizing blitz that was international in scope,
it included traditional shop floor organizing actions in Guatemala, trade
pressure in Central America and international consumer pressure (Armbruster,
1997). As the PVH union was organizing workers in Guatemala, a series of
actions were taking place in the US. During the holiday season of 1996,
US/GLEP, Witnesses for Peace, CALC and others were conducting actions at the
point of consumption, targeting JC Penney and other retailers. These actions
were designed to raise consumer awareness of the labor conditions at PVH and
pressure PVH to negotiate with the union (ibid.). Meanwhile, in
Guatemala, amid overt repression and apathy from the Guatemalan Labor Ministry,
the PVH union maintained a lower profile and limited their action at the point
of production. The principal aim of this new organizing effort was to embarrass,
discredit, and morally degrade the image of PVH in the US so that workers in
Guatemala could secure more leverage in their contract negotiations.
Faced with international pressure, and amidst a barrage of criticism, the
campaign had seriously compromised the image of PVH. US/GLEP planned a
demonstration at a Human Rights Watch fundraising event in New York. PVH
CEO Bruce Klatsky just happened to be a board member of Human Rights Watch
(Frundt, 1999). The connection of PVH to Human Rights Watch was more than
just a fluke irony. The success of the PVH brand was dependent not just
on pure marketing savvy, but also billing itself as a socially conscious
corporation that embraced socially progressive ideals. PVH was in the business
of looking good, not just in product lines but in their corporate image.
To maintain their solid image as a good "corporate citizen" PVH CEO
Bruce Klatsky had been involved with Human Rights Watch among other
"socially progressive" organizations (Armbruster, 1997). Under
scrutiny, PVH was pressured by HRW to agree to an independent review conducted
by the organization. However, much to PVH’s irritation, the HRW report
validated the workers concerns and found the allegations of the PVH union to be
true, forcing PVH to negotiate with the union.
After four months of negotiations, PVH workers won substantial pay increases,
grievance procedures, control of work conditions and a host of other benefits.
The case set a precedent in showing the potential of a worker-consumer,
international alliance in demanding independent monitoring of labor conditions
as a means to advance labor rights globally. Other brand name
manufacturers witnessed these events with concern. Many sought to preempt a
similar assault on their corporate and apparel product images. In 1998,
for example, Liz Claiborne agreed to carry out independent monitoring of its
contractors (Frundt, 1999). More importantly, the PVH struggle signaled
an important victory to efforts by human rights and labor activists to build
global solidarity and advance the rights of workers. The campaign,
however temporary in its success, served as a model for several successor
campaigns.[5]
The traditional worker organization and mobilization models were crucial to the
success of the PVH campaign. However,
amid a brutal and repressive political economic climate it was hardly
enough. Results came about only when transnational alliances were built
and coordinated through labor and human rights groups who then targeted
consumer sentiments and the image of the corporation. The success of the PVH
campaign was in the unity and coordination of consumer actions in the United
States with labor actions in Guatemala. Activists in the U.S. understood
that by associating a corporation and its brand imagery with sweatshop
production, its sales are likely to suffer, hitting the company where it hurts
the most, the bottom line. Strategically uniting tactics at both the
point of consumption as well as the point of production, the PVH campaign
highlighted the continuing importance of linking consumer boycotts to worker
organizing.
The Hegemony of Hip: The power of marketing and the
challenges of The GAP campaign
The Gap case described here highlights how the political economy
of apparel production exhibits a gap between product image and production
realities. This is evident in the
campaigns against the Gap and the contract system of sweatshops that make
clothing with the Gap’s label. The anti-sweat movement has exploited the
corporate dependence on image and labels to expose the conditions in which
their products are made. In doing this,
the movement has tied the label of “sweatshop” to the marketing image
corporations invest heavily in creating and promoting. In these campaigns, new
tactics have emerged that aim to reveal not only the relations of production in
The Gap sweatshops, but to demystify the mass marketed images associated with
The Gap’s aggressive, ultra-hip marketing tactics. From these efforts, The Gap,
and its four billion-dollar apparel empire, has found that a sweatshop label is
one that does not market well. The Gap owes its massive profit margins to
a combination of super cheap labor and aggressive marketing tactics. Yet
The Gap, like many apparel brands, actually operates few factories and is
responsible for little in the manufacturing of clothing. Instead, The Gap
contracts with local sweatshops, and focuses most of its efforts on marketing,
public relations, and manufacturing an in-vogue public image. As Trim
Bissel points out, "The GAP is not in the business of selling clothes,
they are in the business of selling an image."[6]
Indeed, the gap between product and image is quite large. In defining
what it means to be cool in America, The Gap has created a corporate image that
sells billions of dollars worth of clothing. Saturating youth culture
with images of cool and hip throughout the industrialized world, The Gap’s
multi-million dollar advertising campaigns prop up sales and profits, though
leaving the image-dependent GAP quite vulnerable to revelations of misdeeds
associated with their label.
The Gap’s “For Kids” line of clothing has more than one meaning, depending on
what side of the border you are on. The American teenage girl is the target of
million dollar-advertising campaigns and a leading market demographic and
source of clothing consumption. In contrast, the Central American girl,
is a principle source of surplus labor for clothing manufactures. The
average age of a Central American apparel factory female worker is aged 17 and
works shifts that last longer than 16 hours, usually 6 days a week
(USLEAP). At maquila plants in
Central America, the average pay given to a young woman who makes a shirt for
the Gap is 18 cents per shirt. That shirt sells for 20 or more dollars at
the Gap in the US, making the wages paid for each shirt less than 1 percent of
the total price of the shirt (Figueroa, 1996). These impoverishing wages,
not to mention the brutal conditions they are forced to work under, is the
epitome of hyper-exploitation under globalization. It’s no wonder these
workers have begun to band together and demand an end to the most flagrant
injustices.
In 1993, workers at a Taiwanese-owned apparel plant in an El Salvador maquiladora known as Mandarin attempted
to form a union. At the time, it was reported that most workers were
under age women earning less than 60 cents an hour (Cassel, 1996).
Mandarin workers, who are mostly women, labored up to 16-hour days making
shirts for retailers like the Gap, Liz Claiborne, Eddie Bauer and other major
name brands. Mandarin was quick to repress the union, illegally firing
union leaders and locking out the work force. As if that was not enough,
many workers were beaten by ex-Salvadoran militiamen led by a former
Salvadorian military colonel (Cassel 1999). These actions were hardly noticed
in the US, while The Gap posted record sales and continued to define the notion
of hip across the malls. When asked by reporters about possible abuses in the
Mandarin factory, CEO of The Gap, Donald Fisher, earning a 127 million dollar
salary, denied the allegations stating that they could find no employee who had
been subjected to harsh or inhumane working conditions (National Labor
Committee, 1998). In a country where death squads roamed freely only a
few years before, its no wonder people were afraid to speak out.
Things changed in 1995 when, UNITE, with the help of NLC, human rights groups
and religious leaders mounted a nation wide campaign to expose the sweatshop
abuses in The Gap’s factories, namely Mandarin. NLC organized a speaking
tour of a former Mandarin worker and issued press releases. UNITE staged
leafleting campaigns and storefront protests. This further exemplifies
the expanding role of social unions like UNITE in forming alliances beyond
labor. Religious and human rights groups joined in condemning the actions at
the factories where gap apparel was made. National media attention was
brought the plight of workers at the Mandarin plant, and public concern was
voiced to The Gap. By April of 1995, Bob Herbert's articles exposing the
sweatshops at Mandarin were appearing in the New York Times. Coordinated
and uncoordinated consumer responses began to seriously affect the Gap’s
corporate reputation, and bottom line. Charles Kernhagen sums up the
effect best:
[When]
the Gap stated to get hundreds and thousands of letters from people, and
students especially, the Gap broke down, they couldn’t take it. They
didn’t want to get letters from 200 high school students a day . . . We had
high schools return grants they had gotten from the Gap saying they did not
want the grant until the Gap to care of the people in El Salvador. Once
you start going it just expands (Corporate Watch, pg. 3).
The Gap
could no longer ignore the problem, as their public image was spiraling
fast. The Gap proudly sent executives and Spanish speaking employees to
investigate the situation, not surprisingly reporting that they had found no
violations. The campaign continued, and more and more groups began to
protest. Seeking to avoid further conflict, and citing “unanswered
questions about working conditions in several factories,” The Gap cancelled all
orders from the Mandarin factory, effectively shutting the factory down.
“The Gap totally missed the point writes” Doug Cassock, "The goal was not
to cut off El Salvador: that would only show the workers that their efforts to
organize had, indeed, cost them their jobs. Instead the goal was to
use The Gap's leverage to push for acceptable working conditions at Mandarin
and elsewhere (pg. 1)." The actions against The Gap continued, and
more reports of abuses from Salvadoran and other Central American factories
continued to poor in. The Gap, finally realizing that it could no longer
ignore, or dismiss the allegations, adopted a Corporate Code of Conduct,
requiring the contractors it does business with to abide by the labor laws of
the country the operate in.
The monitoring at the Mandarin factory continues and represents a battle won in
a much larger conflict against the global proliferation of sweatshops. As
the apparel industry has gotten more sophisticated in generating product-line
images, the anti-sweatshop movement has adopted strategies to deconstruct
them. In 1998 a 20/20 expose on sweatshops with the "Made in
USA" label was broadcast showing Asian workers toiling for hours making
clothing for The Gap for pennies on the island of Saipan, a US possession.[7]
According to a report by the US Department of the Interior on the labor and
trade conditions on the island, workers are routinely subjected to physical and
verbal abuses, payless paydays, harassment, job "finders fees" and a
host of other abuses (DOI, 1997). Though workers were at a US
installation, they were routinely denied labor and human rights guaranteed to
U.S. citizens. Laborers were brought in from places like China,
Indonesia and the Philippines to make clothing at starvation wages. They
were denied basic freedoms afforded to any other US resident and violated US
labor and civil rights laws. At the same time, the island's status as a
US possession enables The Gap to produce clothing there free from trade
restrictions and tariffs, and could legally carry the “Made in USA”
label.
In response to these new exposures of abuses by The Gap a new campaign,
spearheaded by Global Exchange began to target the Gap where it really hurts —
this time they went directly after their marketing image, not just their public
image as a faceless corporation. Global Exchange and others began to
subvert and "jam" the hip and cool imagery associated Gap - running
ads that use the Gap’s marketing imagery to tell the world how they abuse human
rights and profit form sweatshop labor. One ad features a model wearing
the latest Gap merchandise with labels depicting the retail price, how much was
paid to the worker, who made it and how they suffer. Others depict images
and pictures of sweatshops with The Gap logos and slogan, "Is a living
wage too much to ask for?" reads a caption of one
"subvertisment" depicting a Gap sweatshop. It is an in your
face approach to humiliating the corporation while undermining the marketing
and images that define the look and feel of the particular product.
Like the PVH campaign, the campaign against the sweatshop abuses by The Gap is
one that is constantly evolving. While money, marketing, public relations
and pure business savvy can avoid answering questions of cutthroat business
practices and human rights abuses, the anti-sweatshop movement is one that
innovates tactically in their efforts to stop some of the most atrocious
sweatshop abuses by a corporation. The Gap campaign demonstrates the
importance and strength of worker and consumer alliances, as well as reveals
how powerful campaigns directed at the image of a corporation can be.
"Targeting the image of a corporation and their ties to sweatshops is a
very effective weapon in an anti-sweatshop campaign…” says Tom Weatly of NLC.
"When Kathy Lee Gifford appears on national television crying because it
was revealed that her clothes were made by children in sweatshops . . . it
undermined a million dollar marketing campaign, spelling near death for her
line of clothing and Wal-Mart has yet to fully recover."[8]
Universities and Sweatshops
As demonstrated in the previous two cases, the corporate
outsourcing of apparel production creates an opportunity to critique corporate
brand images via abuses in the contract system. It also creates an opportunity
for corporations to be held accountable for the system of sweatshops through
legal and institutional means. This is
demonstrated in the student anti-sweatshop movement and the formation of groups
like United Students Against Sweatshops (USAS). Through this movement, a
broad alliance of students and labor groups across the USA questioned the
business and licensing practices of their universities and demanded an end to
sweatshop abuses around the world. USAS and the formation of the Workers
Rights Consortium (WRC) stemmed from a series of events that began with the
realization by many students that their schools, through the licensing of
university logoed products, were profiting along with a few dozen transnational
corporations from the global proliferation of sweatshops. In a short
period of time, students across more than 100 college campuses began demanding
that their schools adopt codes of conduct, and monitoring programs that ensure
that licensed apparel be sweat free. These efforts have been very
effective, forcing many suppliers like Nike, Reebok, Addidas and others to
reveal factory locations, implement monitoring procedures and change the way
the do business with public entities like universities.
The history of the student anti-sweatshop movement is one of broad alliances,
innovative tactics, and many lessons learned. USAS grew out of a Union
Summer program organized by UNITE in 1997 that helped student interns learn how
to organize on campus. In July of 1998, at a nationwide anti-sweatshop
conference, with activists from more than 30 different schools, USAS was formed
as an informal alliance working for international solidarity to form Codes of
Conduct, an independent monitoring system, and facilitate cohesion between
students and other labor and anti-sweatshop activists (USASS). Less than
a year later, more than 100 schools had USAS chapters, and visible outrage
about the various universities reluctance to respond was growing. In the
winter of 1999 a wave of sit-ins and other campus-based actions across the
United States and Canada brought increased attention to the connections between
university apparel and sweatshops.
In attempts to abate student criticism of universities and apparel manufactures,
manufactures, universities and NGO's worked with the Clinton Administration to
form the FLA. Other companies, such as Nike and Reebok conducted internal
audits of factories, but refused to make them public. Yet, despite the
efforts of the apparel industry to sanitize the image of their industry, the
public’s awareness of sweatshops and abuses continued to grow. In 1999,
disgusted with the Clinton Administration's inability to draft a comprehensive
proposal on monitoring apparel manufactures and ending sweatshop abuses, USAS
formed the WRC, as an independent monitoring group of apparel
manufactures. "The FLA is little more than a tool for the
companies,” says Sarah Jacobson, "the WRC is a voice for the
workers."[9] The WRC
was founded as an independent factory-monitoring group to force university
apparel suppliers into disclosing the locations of their factories and
abandoning their reliance on sweatshops to make their products. USAS at
its supporters feel that only throughout the independent monitoring provisions
will the goal of sweat-free apparel be realized.
Though university apparel is a small part of the total market (less than 2
percent), it still constitutes a vital area of a 250 billion-dollar market to
assert leverage through the combined institutional purchasing power of
universities. Taken together, university clothing is one of the largest
single markets for apparel in the country, and has began to impact a small but
growing sector of the apparel manufacturing industry (Lee and Bernstein
2000). Furthermore, USAS and the student sweatshop movement have been
very effective because the apparel industry is very concerned about its image
as perceived by the “youth market” (Moberg 1999). As middle-class
university students have allied themselves with workers rights groups and labor
unions, they have been able to successfully question and challenge the way
their schools do business with corporations. Though critics routinely
dismiss the efforts of students as futile, the efforts of students and USAS
instigated small but important changes in how the industry operates.
Nike, for instance, was forced to release the contents of its internal review
of factories, though continued to defend its manufactures and marketing practices.
Similar companies have been placed on the defensive, moving from making
symbolic overtures to sweatshop activists to implementing major changes.
The student anti-sweatshop movement has also led to the increased exposure of
corporations that profit from sweatshops and licensing of university
apparel.
Cities Against Sweatshops
As students have challenged the purchasing and licensing procedures of their
universities, unions, religious groups and citizen activists have began to
pressure their local governments into adopting purchasing laws that keep public
dollars out of the hands of businesses that profit form or use
sweatshops. Using the combined purchasing power of a local government to
advance the rights of workers, city purchasing ordinances has become a powerful
mechanism at home to discourage sweatshops and human rights abuses abroad. The
purchasing power of local governments, generally more responsive to concerns of
citizens they are suppose to serve than state and federal governments, have
become a new target to ensure that millions of dollars are kept from
manufactures and contractors who profit from human and labor rights
abuses. For example, more than two dozen cities, and the State of
Massachusetts have passed Burma purchasing laws, that place restrictions on
purchasing goods and services from companies that do business in the Burma
(Myanmar) due to the severe human rights abuses going on there. While
many companies profit from setting up shop in authoritarian and oppressive countries,
citizens and consumers have asked their local governments to stop rewarding
companies that profit from oppressive governments and exploitive working
conditions. These laws have been enormously effective in getting many
companies to stop encouraging human rights abuses by investing in Burma, but
also identifying companies who fail to comply with the ordinances.
In this
final case, UNITE has launched the "Cities Against Sweatshops"
campaign, which is aimed at getting Union Cities to adopt procurement ordinances
that keeps public dollars from going to apparel makers who use sweatshops.[10]
One recent example of this, is an anti-sweatshop ordinance recently passed by
the New York City Council. This case
demonstrates how trade unions like UNITE have come full circle in acting
strategically to advance the interests of unionized apparel workers at home
while curtailing worker exploitation internationally. These locally centered actions have international effects aimed
at stopping worker abuses around the world.
The global capitalist economy sends the highest rewards to the highest bidding
consumer and the lowest bidding producer. This is a recipe for bringing
clothing made in sweatshops to us consumers at hyper-inflated prices. A
novel new approach to combating sweatshops has potential to through a small but
disruptive wrench in the structure of the global economy. UNITE and other
unions, who have seen their membership and power decline in the last few
decades, has turned to a new approach to advancing workers rights at home and
discouraging sweatshop abuses abroad. Turning their energies to the
"point of consumption," labor and human rights groups have started
targeting companies who profit from sweatshops, and keeping them from getting
public dollars through legislation. The New York ordinance outlines three main
provisions somewhat similar to provisions outlined for colleges in the WRC; one
that ensures no tax dollars to corporate criminals, or apparel companies that
have violated labor and safety laws. A second provision states that no
public money may go to producers that pay below the poverty line for a family
of four. A third provision stipulates that companies have no hidden
factories and disclose the location of each of their and their subcontractors
and suppliers factories. Hennefeld adds, "the ordinance will ensure that
not a single police uniform, hospital linen or firefighter’s boot in New York
City will be made with sweatshop labor."[11]
This ordinance was conceived and crafted by UNITE and Council Speaker Peter
Vallone, but relied extensively on the support of the city employees union
AFSCME, New York Labor Council and other affiliated unions to raise awareness
of the sweatshop issue and encourage others to support the ordinance.
UNITE also taped a coalition of City Councilors, led by Vallone, who have a
record of being sensitive to human rights and labor issues.[12] On
March 14, after a year of lobbying and collation building, NYC Council
overwhelming passed the ordinance. On its passage, UNITE President Jay Mazur
said;
This legislation sends a very clear
message that the City of New York will not allow taxpayer money to be used to
support sweatshops. Not only will this new law become a useful tool in the
fight against sweatshops, but it also will level the playing field for
responsible New York City garment manufacturers that have, for too long, been
subject to unfair competition from sweatshops (Unite, 1)
In other words, companies that
operate sweatshops at home or abroad are ineligible for public money from New
York City. New York City government spends over 70 million dollars on apparel
and textiles for police officers, firefighters and hospitals. "A
sizable chunk of money lost to any company that thinks they can save a few
dollars by using sweatshop labor" adds Hennefeld. Also
explaining that the sweatshop ordinance is one that is so strict, with
provisions for living wages and human working conditions, its suggested that
only suppliers with Unite or other union contracts are the only businesses that
will be eligible to supply NYC with apparel.
Compared to other measures to aimed at once again riding the planet of
sweatshops, a city purchasing ordinance is one of the easiest, yet effective
ways to both send a message to purveyors of sweatshops by denying public money
to them, while rewarding manufactures who recognize workers rights and provide
a living wage to employees. Still, there are some problematic elements of
this type of campaign and some suspicious benefactors to such a purchasing
arrangement. The apparel industry with UNITE or other union contracts, for
obvious reasons, supported the campaign.[13]
While the measure does not overtly restrict apparel from overseas, the
measure’s implication is that only US suppliers stand to benefit since they are
under a UNITE contract and meet the procurement ordinance’s definition of a
living wage. While the spirit of the sweat free city campaign aims to
limit the proliferation of sweatshops abroad, the ordinance has protectionist
elements, which is different from the cross-boarder spirit of aforementioned
campaigns. Though city sweatshop
purchasing ordinances show great promise in curtailing corporate sweatshop
abuses, UNITE and the campaign organizers must generate broader grassroots and
transnational support. This campaign has flaws that could backfire because
it shows evidence of labor teaming up with capital and nationalist
interests. The goal of an effective
campaign should not be to shut down apparel factories abroad and keep
production in the US, but to guarantee sweat free working conditions
everywhere. Without the backing of the
broad labor, human rights and middle class alliances shown in the previous
cases, the Cities Against Sweatshop Campaigns will surely fail.
Conclusion:
The political and economic climate of
globalization has brought the revival of the 19th century sweatshop. History has shown that the
most effective weapon against the sweatshop is in the organized strength of
workers. But corporate-led globalization poses a problem for the continued
feasibility of this approach. At least in the short term, workers in the
hyper-exploitive export processing zones of the global South face extremely
tough obstacles to sustaining independent worker organization, much less
successful mass strikes. Along with the
proliferation of global capitalism has been a crippling of workers abilities to
demand higher wages and better working conditions at the point of
production. Despite the hyper exploitive tendencies of global capitalism
and mass marketing that obscure the relations of production, new opportunities
have formed to challenge these arrangements. While the power and leverage at
the point of production has diminished on the shop floor, new opportunities for
disruption have emerged at the point of consumption. Allies at the “point of
consumption,” we contend, are important fixtures for the advance of worker
organization and rights globally. Like the support provided by
progressive era, middle class suffragists to the mass strikes and struggles of
working class immigrant women following the tragic Triangle Factory fire in
1911, today’s struggle against the sweatshop may involve a cross class alliance
that is also global in scope. Overall,
the movement dynamics that we have observed include an emergent strategy that
combines cross border worker solidarity with a strategy of disruption aimed at
the image of the corporation and its products.
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[1] Labor and human rights activists invoke the term “rats” in reference to employers who undermine workers rights and livelihoods.
[2] Item 807 of the U.S. tariff code was created in 1963, allowing apparel manufacturers to import duty free items whose cloth was cut in the U.S. but assembled offshore. This trade policy was revised and expanded dramatically in the 1970s and 1980s, encouraging investment in offshore garment production. The Caribbean Basin Initiative further directed U.S. corporate investment in the emerging industrial parks and export processing zones in the Dominican Republic, Jamaica, and elsewhere in the Caribbean.
[3] Authors interview with Trim Bissell, Eugene, OR, February 1, 2001.
[4] Business unions are often described as relatively exclusive in their membership, non-critical of the status quo political economy and promote, in general, an organizational identity that views unions services, such as collective bargaining, as a service to dues paying members. Social unionism tends to be more inclusive in membership and more critical of the status quo political economy. See Dreiling & Robinson (1998) for a thorough discussion of union types.
[5] In 1998, the PVH contractor closed shop, leaving the workers unemployed and the union dead.
[6] Authors interviewed Trim Bissell, Eugene, OR, February 1, 2001.
[7] Phone Interview with Tom Weatly (NLC), Feb. 26, 2001
[8] Phone Interview with Tom Weatly (NLC), Feb. 26, 2001.
[9] Interview with Sarah Jacobson, Feburary 18, 2001, Eugene Oregon.
[10] Phone interview with Dan Hennefeld (UNITE), Feb. 19, 2001.
[11] Phone interview with Dan Hennefeld (UNITE), Feb. 19, 2001.
[12] Phone interview with Dan Hennefeld (UNITE), Feb. 19, 2001.
[13] Phone interview with Dan Hennefeld (UNITE), Feb. 19, 2001.