The first china-united states library conference

EDUCATING STUDENTS FOR THE INFORMATION AGE:
THE ROLE OF THE LIBRARIAN


Hannelore B. Rader

Director, University Library

Cleveland State University

Abstract

Most countries are facing major challenges in educating students on all levels from kindergarten through the university for productive lives in the information age. Governments and business leaders are challenging educators to provide students with better, up-to-date and measurable skills to live and work effectively in the information age. Cooperative ventures between teachers and librarians in the area of information literacy may provide a solution to these educational challenges. Changing teaching methodology to prepare students for life long learning may be another solution. Definitions of various concepts are detailed. Suggestions and guidelines are offered to make teacher-librarian collaborations a reality with the goal to effectively educate students for the 21st century and the information age.

Introduction

The emergence of the information age has presented all nations with tremendous challenges. Information is growing at exponential rates, technologies for storing, organizing and accessing information are developing and changing rapidly and access to information is often only available to the economically advantaged. Those fortunate enough to have access to computers and information systems either individually, through work or institutions, are able to become productive information users; while others remain on the fringes of society unable to participate in all the facets of the information societies. Furthermore, people need education which includes information training to become productive and effective users of information. This situation is present in developed nations as well as underdeveloped countries. Governments, businesses, educational agencies, organizations and citizens world-wide need to address information problems in a variety of settings. Educating citizens to achieve information literacy is quickly becoming an important goal in many countries.

Information Literacy

How various nations deal with information problems will eventually determine their global competitiveness. One way to address information issues is to ensure that all people, rich or poor, old or young, male or female become information literate.

Schools and universities must play a leadership role in incorporating information literacy programs into their curricula so that students will be able to gain survival skills for the information age. Departments of education, higher education commissions, and academic governing boards are beginning to assume responsibility to ensure that information literacy becomes part of students' courses of study while teaching and learning becomes interactive and resource-based. Also teacher education programs and teaching outcomes should reflect information literacy concerns.

Ultimately, people of all ages need to gain information skills whether in school or not and libraries can be very important partners in creating an information literate population. Libraries can provide key access points to electronic and print information and can offer pertinent training programs to help citizens gain necessary information skills. Unfortunately, libraries have been largely ignored in this vital debate regarding citizens' preparation for the information age, yet they can be effective resources for information access and assist people in learning important information handling skills which will enable them to continue their learning.

Resource-Based, Collaborative Learning

Education must be revitalized through new forms of learning to help students become effective in the information age.

In general, people retain very little of what they hear in a classroom or other learning environments unless they become actively involved in the learning process and apply the new knowledge to specific problem solving. Teachers must create positive learning experiences for students to ensure that educational outcomes are positive and productive.

This is particularly important in the information age where new information and technological changes occur faster all the time. In such an environment students must be taught how to become life-long learners and how to find, organize, evaluate and use information. This mandates that the learning process on all levels of education must be restructured. Learning environments must become interactive, student centered, dynamic, and more creative to ensure that students will determine their own learning paths to gain critical thinking and life-long learning skills. In such learning situations students and teachers should interact on a regular basis instead of passively listening to lectures. Discussions should become a regular feature of classroom situations both in real or virtual situations such as on the World Wide Web.

Collaborative learning means students work directly with each other or with faculty in research, in teaching skills to each other, in designing or revising courses. Students share responsibility for shaping and teaching subjects. Students become aware of learning as a continuous process of creation to further their own learning. In this type of learning situation students learn from each other and through peer influence. Collaborative learning is a very rich learning mode because it models how knowledge is generated, how it changes and grows.3

Librarian-Teacher Partnerships

Librarians are uniquely qualified and positioned to assume an active role in the restructure of the teaching-learning environment. Librarians are experts in collecting, organizing, evaluating and providing access to information in all formats. They are able to teach students how to become knowledgeable information handlers for print formats as well as for electronic information in the Internet environment. Librarians must become active leaders in the electronic information environment and in the educational reform movement. They must forge partnerships with teachers and faculty on all levels of education to bring about curricular restructuring and dynamic learning environments for students in the information age. Librarians' experience and expertise in the area of information handling position them uniquely to work with teachers and faculty in the nurturing of student learners so they become critical users of information. This is indeed an opportune time for librarians


United States

Since the 1980s educators and librarians in the United States have become increasingly concerned with teaching students skills to become productive and competitive in the information age. In 1989 the American Library Association issued a report regarding information literacy which provides definitions and direction for librarians and educators.4

Public Libraries

As the information age advances and the Internet and World Wide Web assume a more important role in communities, librarians in public libraries are finding that they must train and teach their clientele how to handle new electronic information formats as never before. This is particularly significant in a democratic environment where citizens must have opportunities for productive participation in all facets of society but are often prevented from access to electronic information because of economic hardship. Public libraries provide free public access to and training for electronic and other information handling and play a most important role in the preparation for full participation in work and citizenship.

A number of governments are realizing the potential importance for public libraries to become the information center in communities especially in the electronic information explosion. Special funding is being made available in many cases to provide communities with at least one opportunity to access the Internet by connecting the public library to it and offering free access for the community's citizens. As this trend progresses public librarians are realizing that they need to become information skills trainers and teachers to the many citizens who have no other opportunities for such education. Life-long learning and continuing education programs are being offered through many public libraries, often in cooperation with schools and colleges.

Schools

Many states have begun to mandate that school districts, from kindergarten to the twelfth grade, incorporate information literacy components into the local school curricula so students can learn information skills on an incremental basis. Teachers are in the process to update curricula to reflect some of these mandates. School librarians have the potential to work in partnership with teachers so that students will have opportunities to gain information skills in an active learning environment.5

To encourage the development of teachers as facilitators of interactive and collaborative learning and to foster cooperation with school librarians several strategies are suggested:

To assist education librarians in working with education faculty to integrate information literacy skills training into teacher training programs, the Association of College and Research Libraries, Education and Behavioral Sciences Section, Bibliographic Instruction for Educators Committee issued the document "Information Retrieval and Evaluation Skills for Education Students" in 1992.7 This document describes goals, terminal objectives and sub-objectives under five broad areas:

  1. Generation and communication of information and knowledge in education
  2. Intellectual access
  3. Bibliographic representations of information sources
  4. Physical access and evaluation of information sources
  5. Collaborative roles of teachers and library media specialists

    To help future teachers prepare for teaching information literacy concepts and processes a case book of 10 applications was provided giving detailed examples of teaching/learning situations on all levels from kindergarten to university. This document is gaining in importance as state education agencies are issuing mandates for incorporating information and computer skills training into the curriculum and as librarians are becoming more active in working with teachers on curriculum revisions and development. The document is also most useful for developing more active and resource-based teaching/learning environments.8

    Higher Education

    Various accrediting agencies have recognized the importance of information literacy in the curricula of colleges and universities and the important role librarians should assume in the teaching-learning environment by including appropriate criteria for outcome measurements regarding information literacy in the accreditation requirements. Most noteworthy for their work in the area of information literacy in higher Education is the Commission on Higher Education, Middle States Association of College and Schools. Working with the Association of College and Research Libraries and the National Forum on Information Literacy they have surveyed 830 institutions nationwide to explore the status of initiatives regarding information literacy. They found that the middle states are leading in applying information literacy strategies on campuses. Several of these institutions have developed format assessment strategies for measuring information literacy outcomes.9

    The Commission on Higher Education, Middle States Association of Colleges and Schools, developed the following standard on information literacy in 1994:

    "Each institution should foster optimal use of its learning resources through strategies designed to help students develop information literacy - the ability to locate, evaluate, and use information in order to become independent learners. It should encourage the use of a wide range of non-classroom resources for teaching and learning. It is essential to have an active and continuing program of library orientation and instruction in accessing information, developed collaboratively and supported actively by faculty, librarians, academic deans, and other information providers. 10
    The Commission on Higher Education of the Middle States became the first accrediting agency to join the National Forum on Information Literacy and promoted a broad definition of information literacy in terms of curriculum and pedagogy within an ever expanding electronic information environment. The commission held two symposia in 1995 which concluded the following:

    1. Institutions should concentrate on developing effective processes to achieve information literacy and share with other institutions the results, both good and bad, of those efforts.
    2. Information literacy does not cease when the degree is achieved, but must be viewed as a lifelong learning commitment.11

    In 1995 the Commission on Leaning Resources and Instructional Technology of the California State Universities issued a report entitled "Information Competence in the CSU" which recommends policy guidelines for the effective use of learning resources and instructional technology. Information competency is one major area identified for which recommendations are provided. Among many factors considered are cooperative endeavors between the universities, community colleges, primary and secondary schools to help all students become information literate. Also recommended was a close collaboration between faculty and librarians. The report provides a number useful suggestions to establish effective information competence program within California State Universities:

    • Undertake a systematic assessment of student information competence to develop benchmarks.
    • Develop model list of information competence skills for students entering. the university and graduating from the university. Establish agreement with K-14 on these skills.
    • Develop pilot information competence programs or courses on several campuses.
    • Develop a "teaching the teachers" program so that faculty development in information competence can occur.
    • Develop computer software that enables the teaching of information competence.
    • Develop faculty workbooks and checklists for K-16 to assist faculty with the teaching of information competence.
    • Work with the California Superintendent of Schools to ensure that information competence is on the agenda for K-12.
    • Work with the community colleges and support their on-going information competence initiative. <
    • Collaborate with textbook publishers to help with the integration of the concepts of information competence into textbooks.
    • Pilot a distance-learning effort with information competence.12

    These examples from higher education begin to document a concern with educating students to become effective in the information age by helping them in gaining information and critical thinking skills. Nation-wide academic librarians are realizing the importance of training students in the use of information and that such training must become integrated into the higher education curriculum. This is the time for academic librarians to become actively involved in curriculum development on their campuses and countless examples of that can be found in the literature. This is also the time for academic librarians to work with faculty in rethinking their teaching styles from lecture mode to interactive, resource-based and collaborative modes. In many academic institutions centers for teaching excellence are being created to help faculty rethink their teaching styles in terms of the electronic environment and student learning needs. Often these centers are rightfully located in the library. Opportunities are numerous now for academic librarians to demonstrate their expertise in information handling and user training and to become involved in the teaching/learning environment on the campuses.

    The Global Situation

    Surveys of the literature and interaction with international colleagues indicate that concern with preparing students for success in the information age is definitely shared world-wide among librarians. 13 The emergence and rapid growth of the Internet has created much interest and need on the part of students to gain access to electronic information and to become information literate. The need to find, organize, assess and apply information to problem solving is an international one. Given the ease and speed with which information can now be shared, it is advisable that librarians should cooperate and share their expertise and experience not only locally and nationally but also internationally. To prepare both librarians and teachers for educating students in the information age the following should be considered:

    • Information changes continually.
    • Learning and teaching must be interactive and recognize diversity in learning styles.
    • Teaching and training must be a process of facilitating and sharing rather than dispensing.
    • Information work is becoming more and more competitive.
    • Librarians and teachers must market themselves aggressively as information experts.
    • Information is a commodity and must be handled like a valuable product.
    • Teachers and trainers must be continuous learners.
    • Effective teaching utilizes learning outcomes and behavioral goals.
    • Good teaching is based on student need.
    • Information skills must be integrated into the curriculum and taught incrementally.
    • Teachers and librarians must work with accrediting and education agencies and curriculum planners to ensure that information skills become a required component of the curriculum.

    Conclusion

    Educating students for the information age will be a challenging job for teachers and librarians. Constant changes caused by technology and electronic information environments are affecting all levels of society including education in a major way. Many educators are not prepared for the changes nor the new ways of handling information. They are even less prepared to teach information skills in an interactive, collaborative way. Students, business leaders, funding agencies and governmental agencies are demanding, however, that teachers and professors teach differently and that educational outcomes can be measured significantly.

    Librarians, meanwhile, are being challenged by competitors from the business sector, computing, publishing and others who are convinced they can provide information better, sometimes cheaper, more quickly and more conveniently. Librarians are also asked by funding and accrediting agencies to demonstrate educational outcomes from library and information use. Demand for training in information use electronically, and most especially, on the Internet, are decreasing exponentially.

    There are major opportunities available for librarians at this time in the area of education. Librarians are especially well positioned through their information expertise to prepare and train others, particularly students, for effective performance in the information age. This is librarians' chance to emerge as trainers and teachers, often in cooperation with others, to help prepare citizens for productive work and lives in the information age.



    Bibliographic Notes
    1.
    American Library Association. Presidential Committee on Information Literacy. Final Report. Chicago: American Library Association, 1989.
    2. See above
    3. Sauer, Janice A. "Conversation 101: Process, Development and Collaboration." Information for a New Age. Redefining the Librarian. Englewood, Colorado: Libraries Unlimited, Inc., 1995, pp135-150.
    4 American Library Association. Presidential Committee on Information Literacy. Final Report. Chicago: American Library Association, 1989.
    5. Kuhlthau, Carol .C. "The Instructional Role of the Library Media Specialist in the Information Age School." Information for a New Age. Redefining the Librarian. Englewood, Colorado: Libraries Unlimited, Inc., 1995, pp47-55.

    6.
    American Library Association. Presidential Committee on Information Literacy. Final Report. Chicago: American Library Association, 1989.

    7.
    Teaching Information Retrieval and Evaluation Skills for Education Students and Practitioners: A Casebook of Applications. Edited by Patricia O'Brien Libutti and Bonnie Gratch. Chicago: Association of College and Research Libraries, 1995.
    8. See above.
    9. Ratteray, Oswald M.T. and Howard L.Simmons. Information Literacy in Higher Education. A Report on the Middle States Region. Philadelphia, Middle States Association, 1995.
    10. Middle States Association of Colleges and School. Commission on Higher Education. Information Literacy. Lifelong Learning in the Middle States Region. A Summary of Two Symposia. Philadelphia: Middle States Association, 1995, p v.
    11. See Above.
    12. Commission on Learning Resources and Instructional Technology. Information Competence in the CSU. A Report. California State Universities, 1995. (unpublished)
    13. Rader, Hannelore. B. "User Education and Information Literacy for the Next Decade: An International Perspective." Library Trends 44 (Fall, 1995):270-278.

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